Question 1

Are all your products 100% natural with no additives?

Accepted Answer

Yes, every product we sell is free from artificial colours, flavours, preservatives, and fillers. We source directly from farms and small-batch processors.

Question 2

How do you ensure freshness across all products?

Accepted Answer

We operate on a tight rotation — products are replenished in small batches weekly. Whole spices are vacuum-sealed within 48 hours of packing.

Question 3

Do you offer organic-certified variants?

Accepted Answer

Yes. Our Organic Range carries full FSSAI organic certification. These are grown without synthetic pesticides, fertilisers, or GMOs.

Question 4

What is the delivery timeframe and cost?

Accepted Answer

Standard delivery takes 2-5 business days across India. Online (prepaid) orders ship free. Cash on Delivery orders carry a flat ₹100 handling fee.

Question 5

Do you ship to all pin codes in India?

Accepted Answer

We cover 19,000+ pin codes through our logistics partners. You can check your pin code eligibility at checkout.

Question 6

What is your return and refund policy?

Accepted Answer

We offer a no-questions-asked 7-day return window from the date of delivery. Full refund within 3-5 business days.

Question 7

What if my product arrives damaged or tampered?

Accepted Answer

Report it within 48 hours with a photo and we will send a replacement at no cost, typically within 2 days.

Question 8

Do you offer bulk or corporate orders?

Accepted Answer

Absolutely. We offer custom pricing for bulk orders and corporate gifting. Contact us for a personalized quote.

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